RIVER CANAL RESCUE
A True Story
In the year 2000 a boat enthusiast and qualified diesel mechanic woke up in the middle of the night thanks to a bizarre dream about rescuing a boat that had broken down.
The following night he dreamt that he ran a business called River Canal Rescue and that morning the business idea was born. Little did he know that this dream would start a journey that developed one of the most influential, liked, and respected small businesses in the UK. And the story is still being written…
Hover over the image for more info.
Trevor
CEO
Trevor
CEO
Trevor had the dream and the dream became reality…he trained most of our original engineers and although he is now retired continues to offer insight and support in the field. He is also one of the most experienced Rescue and Salvage chiefs and is brought in when we need specialist assistance.
Stephanie
MD
Stephanie
MD
Stephanie is a professional Electro Mechanical Power engineer and has worked in the business for over 20yrs. Liaising with customers, engineers and office staff she provides the technical support ensuring our customers services remain high on our agenda. Also known as the Oracle because she aways finds a solution to a problem.
Peter
Director
Peter
Director
Pete has been involved in the company since inception and between him and Trevor they have attended thousands of callouts. He now heads up Key Diesels engine fitting services and is chief Rescue and Salvage Co-ordinator.
J
Director
J
Director
Jay started as an apprentice at 16 and is now a director of the business, with years of engineering under his belt and a love of vintage engines and gearbox rebuilds he offers insight and support to our field engineers. He is responsible for development of new services and operations.
Charlotte
Director
Charlotte
Director
Charlotte started her journey undertaking weekend work and progressed to apprenticeship and eventually moved up to being office manager, managing a team of 15 and liaising with engineers she runs a tight ship (excuse the pun).
Liz
Team Leader
Liz
Team Leader
Recently joined RCR taking on the position of Team Leader having previously managed a team of project engineers. She has easily taken to the logistical nightmare of RCR callouts and helps manage and motivate the office team - she is taking to the boating world like a duck to water!
Susan
Accounts Manager
Susan
Accounts Manager
Sue looks after the money ( the most important job) she is also the one that everyone Is a little scared off…especially if your missing a receipt. Sue makes sure all contractors are happy and paid and that we have a smooth supply of parts.
Paul
IT & Accounts
Paul
IT & Accounts
Keeping us online and ensuring adequate security and capacity is Pauls key role in the business. Managing severs, access and control. He also supports Sue in Accounts and deals with contractor and parts invoices liaising with Tushka to ensure everything is as ordered and assists with debt collection.
Tushka
Parts & Rescue
co-ordinator
Tushka
Parts & Rescue
co-ordinator
Tushka’ s passion is parts … well most of the time, she has an ability to locate and identify replacements for obsolete parts and is like a dog with a bone. She is also the office rescue coordinator and will be on hand to offer advise and guidance when accidents happen.
Emma
Canal Contracting Coordinator
Emma
Canal Contracting Coordinator
Emma manages the Canal Contracting work load and is supported by Kim and Andy from an engineering point of view. She manages the day to day jobs, sending estimates and keeping customers informed as well as sorting allocations and invoicing.
Jemma
Office Junior
Jemma
Office Junior
Jemma has recently completed her customer service apprenticeship and is working on becoming more familiar with the support of engineers in the field. She is hot on the phones and will generally be on the end of your call when raising a callout.
Chelsey
Office Apprentice
Chelsey
Office Apprentice
One of the youngest member of the team Chelsey has worked in the office at weekends whilst at school and has now accepted a full time position. She believes in unicorns and mermaids…yes well she is still young and who’s to say they are not!
Ella
Social Media Assistant
Ella
Social Media Assistant
Having been associated with RCR all her life, you could say its in her blood. Ella has just finished school and is looking to enhance her skills whilst undertaking a tourism and travel course. Having such kind and caring personality attributes, your all in great hands.
Tanvir
Software Developer
Tanvir
Software Developer
Tanvir joined as an application developer to assist with the WaterNav project. He has achieved a great amount and continues to identify and resolve glitches, issues and ensure the project runs on schedule. He is currently working on the next chapter, to be continued...
Luis
Software Developer
Luis
Software Developer
The team are working on developing new functions and improving the apps to address reported issues. They are currently working on development of an in app game to encourage younger users to interact with the waterways.
Jake
Engineering Manager
Jake
Engineering Mgr
New to this role; Jake is taking on the challenge of developing new smaller engineering teams, as the company has grown keeping the ‘family’ feel and communicating with so many individuals has been placed under duress. juggling his engineering role with the responsibilities of managing people is a challenge he is eagerly taking on.
Kerry
Standards & Ethics Executive
Kerry
Standards & Ethics Executive
Kez has been with the company for many years and has been responsible for the ongoing training of engineers and apprentices, a stickler for health and safety and keeping our engineering standards on track he has delegated authority in his capacity to enforce rules and processes.
Paul
Senior Engineer
Paul
Senior Engineer
Bringing wealth of experience Paul is a well known figure in the London area and happy to lend his expertise to petrol diesel and anything in between….and occasionally a rescue or two. He is looking to take on the south Team leading role and offers support and guidance to the rest of the southern team.
Kim
Canal Contracting Engineer
Kim
Canal Contracting Engineer
With a varied background form automobile to plant and with a capacity to think out the box, Kim’s talents have helped to resolve problems that don’t fit in to the norm….and he likes his gadgets to. He has also applied his innovative thinking to help develop services and products inhouse.
Dylan
Engineering Team Leader
Dylan
Engineering Team Leader
As new team leader Dylan is looking for a bit more challenge this year, having been with the company for many years he knows the engineering role well and wants to get more involved with development and training.
Andy
Canal Contracting Engineer
Andy
Canal Contracting Engineer
Andy Joined as an RCR engineer and was quickly poached by Canal Contracting due to his knowledge and skills. He is based in the midland and specialises in electrical work but has a passion for rescues and is eagerly developing his experience as a rescue coordinator. He was also named ‘Engineer of the year’ this year.
Paul
North West Engineer
Paul
North West Engineer
Paul is from a plant back ground and took to RCR like a duck to water, his skills easily transferable and his knowledge on lister engines invaluable. Paul looks after the north west area and can attend callouts from Lancaster to Leeds and down to Stafford…not all in one day though.
Steve
East Midlands Engineer
Steve
East Midlands Engineer
Steve fondly known as grandad is looking forward to retirement, he cut his teeth on petrol engines and has been with RCR longer than he would care to remember. Steve supports the ongoing team (jobs that need a return visit or attendance for Parts Replacment) and can strip a gearbox and fit an injection pump with his eyes closed…well nearly.
Dan
Midlands Engineer
Dan
Midlands Engineer
Having joined just a few years ago Dan has made his mark and received ‘most breakdowns’ award in his first year. Looking after the midlands and being back up for both east and west side he provided a much needed boost for the midland engineering team.
Kane
Junior Midlands Engineer
Kane
Junior Midlands Engineer
Kane is joining the team "new" for Summer 2023. As a junior engineer, he coming from a automotive background, he is an avid boater cannot wait to meet you all.
Jason
London Engineer
Jason
London Engineer
Jason mainly looks after the east of London but can be sent over to the ‘dark side’ if needed, he is keen to get to the bottom of all jobs but the standard of engines in London is always a challenge.
Chloe
Junior Engineer
Chloe
Junior Engineer
Chloe completed her apprenticeship with RCR in 2022 and is now a junior looking after her own area in London. She is still undergoing in-depth training but is showing promise and an enthusiasm for boats that is good to see in the younger generation.
Dave
Workshop Manager
Dave
Workshop Manager
Workshop manager for Key Diesels – Dave usually has his head in an engine, but also provides telephone support for the engineering team as well as rebuilding and refurbishing engines.
Rob
Qualified welder/ fabricator
Rob
Qualified welder/fabricator
Rob joined the Key Diesels team, and spent the last 2 years training with the fitting team - you will regularly find him like a meerkat in the engine bay installing and removing engines all over the system.
Joe
Key Diesels Apprentice
Joe
Key Diesels Apprentice
Joe is on hand to assist Dave in the workshop, he has been out on the road and originally trained as an RCR engineer but his youth and confidence needed a bit of an extra boost and he was placed with Key Diesels to give him some exposure to the internals of engines…he hasn’t looked back.
